Refund and Return Policy
Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, please follow the guidelines outlined below to request a refund or return.
Refunds:
- We offer a full refund on products that are defective, damaged, or incorrect. If you received a product that falls into one of these categories, please contact us within 7 days of receiving the product to request a refund.
- If you are not satisfied with your purchase, you may request a refund within 7 days of receiving the product. However, the product must be unopened and in its original packaging in order to be eligible for a refund.
- If you have requested a refund, we will process it as soon as possible and issue the refund to the original payment method used to make the purchase. Please note that it may take some time for the refund to show up on your account, as it depends on the policies of your bank or payment processor.
Returns:
- If you would like to return a product, please contact us within 7 days of receiving the product to request a return.
- The product must be unopened and in its original packaging in order to be eligible for a return.
- We will provide you with a return shipping label and instructions for returning the product. Please note that you are responsible for the cost of return shipping.
- Once we receive the returned product and verify that it meets the above requirements, we will process the return and issue a refund to the original payment method used to make the purchase.
Exceptions:
- Custom or personalized products are not eligible for refunds or returns.
- Sale items are not eligible for refunds or returns.
Contact us:
If you have any questions or concerns about our refund and return policy, or if you need to request a refund or return, please don’t hesitate to contact us.